Genuine THCa does not offer any returns for any reason at all. However, you may cancel your order for a full refund at any time before shipping.

Please refrain from sending any products back to us, as the package will be refused and returned to the sender.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Genuine THCa offers a 100% refund on all orders prior to shipping. However, Genuine THCa does not offer refunds on any orders for any reasons at all after they have shipped. Only in the event that a product has been damaged or is faulty will Genuine THCa consider offering a replacement order at their sole discretion. Genuine THCa does not offer returns for any reason at all.

Genuine THCa takes a photograph of every order before they are shipped. Therefore, if you receive the incorrect product(s) or the flower is in bad condition, Genuine THCa will offer a replacement at their sole discretion and will only consider a replacement after a customer provides sufficient photographic evidence. In the event that Genuine THCa confirms that an error has occurred, they will re-ship a replacement product(s) free of charge.